Sabtu, 18 April 2009

Lowongan Kerja di ANZ



Position Title: Call Centre Officer (Contract)

Location: Jakarta

Position Type: Contract/Temporary

Experience: 1- 2 Years

 

ANZ is accelerating the growth of its business in Asia. Our solid foundation for significant growth and investment has been built over more than 39 years since ANZ opened its first office in Asia. We recognize our greatest asset is our people. That is why we are creating a unique climate of inspiration, leadership and great opportunities that will enable the best in market to thrive as part of our diverse team.

  
Call Centre Officer (Contract) 
  


Responsibilities

 

As a Call Centre Officer you will be responsible in:
Providing best service assistance to customer who makes inbound calls to call centre.
Providing solution to customers' problems.
Recording customer inquiries or complaints in the system.
Communicating with back office and other unit in service department as required.
Escalating unsolved complaints to superiors.

Mandatory Skills
Must be fluent in spoken English
Bachelor degree in any background
Experience in call centre would be beneficial but not mandatory
Has a service attitude and willing to help

This is an opportunity to undertake a role with development opportunities. With our global head office in Melbourne you will have exceptional opportunity for professional development with a broad range of career paths.

 

Due to regulatory requirements, this role is only open to Indonesian Nationals.

 

“Valuing everyone between A aNd Z”.

 

If you receive this advertisement through job boards, please apply at http://www.anz.com/indonesia, quoting ref. no. JAK100282.

  
   
   
Qualification : Degree 
Yr(s) Exp : 2
Job Location : DKI Jakarta - Jakarta
Salary : Negotiable
Job Type : Temporary, Contract
Job Category : Banking / Finance / Securities - Others, Call Centre - Others, Sales - Tele-sales (Telemarketing)

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